Contact Henania
The customer contact for Henania is [email protected]. You can browse the collection at www.henania.com.
Asking about a pair?
Include the product name or link and the size or color you are considering. Tell us which detail you could not establish from the description, size guide, or photographs.
Asking about an order?
• Provide the order reference and purchaser email.
• Say whether your question concerns payment, delivery, or the footwear received.
• If there is a visible item issue, describe it clearly; a relevant photograph may help.
Keep replies in the same conversation when following up on an existing request. For a payment query, a masked transaction reference is enough to begin checking the record. Do not email card security codes, wallet passwords, or login credentials.
